Warranty
Mondot Limited T/A Pedicure Chairs
One Year Warranty
What this Warranty Covers
This warranty covers any product defects arising from faulty materials or workmanship; or defects arising from direct delivery transport damage. It is important to note that damages must be reported within 72 hours and are only covered for the address on the Mondot Limited T/A Pedicure Chairs (“Mondot”) delivery note. Any issues relating to incorrect pecification or missing components must be reported within 28 days from delivery.
What this Warranty Does Not Cover
Any problems arising from damage caused by misuse, failure to install correctly, damage caused during 3rd party transportation and storage, or fair wear and tear. (Goods delivered by the wholesaler or arranged by the wholesaler or end user will be classed as 3rd party transportation.) The warranty does not cover items not matching older Mondot products.
What is the period of this Warranty?
This Warranty extends for a period of one year from date of purchase. Customers must retain their receipt from Mondot as proof of purchase. Any wholesaler stock items will be covered for one year, where applicable, from date of purchase from the wholesaler but exclude transport damage.
What we will do to correct problems
Mondot will, at its discretion, repair or replace defective products. During the first year of ownership for UK Mainland customers only, Mondot will supply and, at its discretions, fit replacement parts or products.
What we will not do
Mondot will not be responsible for any associated costs of refitting or reinstalling any products which have been replaced nor will it be responsible for any costs incurred arising from the non-availability of its products awaiting repair or replacement.
How do you get service?
Should any problems arise with your Mondot product please email Mondot immediately at info@pedicurechairs.co.uk or get in contact via the website at www.pedicurechairs.co.uk.
How does this affect my statutory rights?
This one year warranty in no way affects your statutory rights and is intended as an additional safeguard and benefit for buying and using Mondot products.
Mondot Limited
63 Basin Approach
Limehouse
London, United Kingdom
E14 7JA
E: info@pedicurechairs.co.uk
W: www.pedicurechairs.co.uk
Notable Exceptions to the warranty
- Any repairs carried out by Mondot personnel or accredited Mondot engineers have a 3-month guarantee.
- Spares & Replacement parts supplied for Mondot products carry a 3-month guarantee.
Other Exceptions to the warranty
- Upholstered seats are covered by a one year warranty except for where cloth gathers or stretches under use, which is deemed fair wear and tear.
- Screws and wing nuts are considered a wearable part and not covered by warranty.
- Hoses and waste pipes for Mondot washpoints are considered a wearable part and not covered by warranty. Where a customer reports leaking from basin wastes, the customer should contact a plumber to repair. Mondot cannot accept liability for poor quality installation/maintenance of waste pipes.
- Stained Upholstery due to hair dye and other products are not covered by warranty.
- Stained Upholstery due to denim or similar are not covered by warranty.
- Stained work surfaces due to nail varnish and similar products are not covered by warranty.
- Any items damaged in transit are only covered by warranty if delivered on Mondot vehicles or Mondot appointed subcontractors. Any items collected from Mondot by customers or where collection has been arranged by customers are not covered for any transit damage.
- Any items sold as second hand by the wholesaler, or purchased from Ebay or similar are not covered by warranty even if they are still within one year of the manufacture date.