Returns policy

MONDOT LIMITED T/A PEDICURE CHAIRS RETURNS POLICY

Where Mondot Limited T/A Pedicure Chairs (“Mondot”) agree to replace a product, the
replacement item will be charged to the customer’s account. The returned unit will be
credited in full once it has been received back at Mondot. In cases where the reported fault
cannot be found, no credit will be authorised.

Where Mondot have authorised a product return, all defects arising from faulty materials or
poor workmanship; or defects arising from transport damage will be returned to Mondot at
no cost to the customer.

Items manufactured to the specific requirements of the customer (such as made-to-order
furniture and upholstery; and bespoke pedicure chairs) are non-returnable. If the item is
faulty it will be replaced or repaired at Mondot’s cost, as per our terms and conditions.

Mondot will attempt collection of an arranged return a maximum of two times at which point
the customer/wholesaler will have to arrange their own transportation for the goods to be
sent back to Mondot or the returns note will be cancelled and any charges on the note will
be applied to the account.